General
Air conditioning
Elevator
Family rooms
Designated smoking area
Non-smoking rooms
Heating
Safety features
First aid kits available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Access to healthcare professionals
Thermometers for guests provided by property
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Services
Daily housekeeping
24-hour front desk
Shared lounge/TV area
Meeting/Banquet facilities (Paid)
Room service
Food & Drink
Restaurant
Bar
Coffee house on site
Kids' meals
Snack bar
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Outdoors
Beachfront
Garden
Private beach area
Activities
Beach
Ping-pong
Pool table (Paid)
Spa
Outdoor swimming pool
Kids' pool
Front Desk Services
Invoice provided